Due to local public holidays in different countries, such as Easter, some of our warehouses will be closed for a few days in April. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Additionally, all Buy&Ship pickup points will be closed during public holidays on April 4, April 18, April 19, and April 21. The franchise stores at Wong Chuk Hang – Sing Teck Factory Building, Shek Mun -Corporation Park, and To Kwa Wan – Ko Shan Theatre will also be closed on these four days. Some franchise stores may have special operating hours, so please pay attention.
Special Operating Hours for Franchised Redemption Centres：
| Franchised Redemption Centres | Special Operating Date & Time |
| Tseung Kwan O – Choi Ming Market | Apr 4, Apr 18–19, Apr 21：10:30 AM – 2:30 PM |
| Tseung Kwan O – The Parkside | Apr 4, Apr 18–19, Apr 21：12:00 PM – 6:00 PM |
| Tai Po – Sun Hing Shopping Mall | Apr 4, Apr 18–19, Apr 21：1:00 PM – 5:00 PM |
| Ma On Shan – Saddle Ridge Garden Commercial Centre | Apr 4, Apr 18–19, Apr 21：1:00 PM – 5:00 PM |
| Quarry Bay – East Pavilion | Apr 4: Closed；Apr 18–19, Apr 21：12:00 PM – 8:00 PM |
| San Po Kong – San Po Kong Plaza | Apr 4 & Apr 21：Closed；Apr 18–19：1:00 PM – 7:00 PM |
Service arrangements of our warehouses in April, 2025 are as follows:
| Warehouse | Holiday Closures |
| Australia | Apr 11 – Apr 13, Apr 25 |
| Japan | Apr 29 |
| Italy | Apr 20 – Apr 21, Apr 25 |
| United Kingdom | Apr 18, Apr 21 |
| China | Apr 4 – Apr 6 |
| Thailand | Apr 7, Apr 14- Apr 16 |
| Taiwan | Apr 3 – Apr 6 |
| Canada | Apr 18, Apr 21 |
For more details of the shipping schedule, please refer to Member Centre > Warehouses.
If there are any changes or updates regarding services arrangements, we will keep you posted with this service notice.
