Due to local public holidays in different countries, our warehouses will be closed for a few days in February. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
For the special operating hours of Buy&Ship self-pickup points and designated OK convenience store pickup points during the Lunar New Year period, you may refer to this notice.
Service arrangements of our warehouses in February are as follows:
| Warehouse | Holiday Closures |
| China | Feb 1st (Sat) – Feb 5th (Wed) *First parcel checkout date after CNY holiday is Feb 6th. |
| Taiwan | Feb 1st (Sat) – Feb 2nd (Sun), Feb 28th (Fri) |
| Japan | Feb 11th (Tue), Feb 24th (Mon) |
| Thailand | Feb 12th (Wed) |
| US | Feb 17th (Mon) |
| Canada | Feb 17th (Mon) |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.