Due to local public holidays in different countries, our warehouses will be closed for a few days in December. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Please also note that some Buy&Ship Franchised Redemption Centres will have special opening hours on certain dates in late December, while Buy&Ship Redemption Centres will be closed on December 25th (Wed) and December 26th (Thu).
Special Opening Hours of Buy&Ship Franchised Redemption Centres:
| Franchised Redemption Centres | Special Opening Hours* |
| Saddle Ridge Garden Commercial Centre, Ma On Shan | 21st Dec: 1PM – 6PM 25th – 26th Dec: 2PM – 6PM |
| Corporation Park, Shek Mun | 21st Dec: 12PM – 6PM 24th Dec: 12:30PM – 6:30PM 31st Dec: 12:30PM – 6:30PM |
| Choi Ming Market, Tseung Kwan O | 21st Dec: 12PM – 6PM 25th – 26th Dec: 12PM – 4PM |
| Sun Hing Shopping Mall, Tai Po | 21st Dec: 11:30AM – 6PM 31st Dec: 11:30AM – 6PM |
| Ko Shan Theatre, To Kwa Wan | 21st Dec: 12PM – 7PM |
| San Po Kong Plaza, Wong Tai Sin | 21st Dec: 12PM – 7PM |
Service arrangements of our warehouses in December are as follows:
| Warehouse | Holiday Closures |
| Thailand | Dec 5th (Thu), Dec 10th (Tue), Dec 25th (Wed), Dec 31st (Tue) |
| Italy | Dec 8th (Sun), Dec 25th (Wed) – Dec 26th (Thu) |
| Australia | Dec 25th (Wed) – Dec 26th (Thu) |
| UK | Dec 25th (Wed) – Dec 26th (Thu) |
| Canada | Dec 25th (Wed) – Dec 26th (Thu) |
| Korea | Dec 25th (Wed) |
| US | Dec 25th (Wed) |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.