Due to local public holidays in different countries, our warehouses will be closed for a few days in October. Please note that our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure.
Please note that all Buy&Ship Redemption Centres (including franchised redemption centres) will be closed on October 1st (Tue) and October 11th (Fri).
Service arrangements of our warehouses in October are as follows:
| Warehouse | Holiday Closures |
| China | Oct 1st (Tue) – Oct 4th (Fri) |
| Korea | Oct 1st (Tue), Oct 3rd (Thu), Oct 9th (Wed) |
| Australia | Oct 7th (Mon) |
| Taiwan | Oct 10th (Thu) |
| Thailand | Oct 13th (Sun), Oct 14th (Mon), Oct 23rd (Wed) |
| Canada | Oct 14th (Mon) |
| US | Oct 14th (Mon) |
| Japan | Oct 14th (Mon) |
For more details of the shipping schedule, please refer to “Member Centre > Warehouses”.
If there are any changes or updates regarding the service or redemption arrangements, we will keep you posted with this service notice.