Due to business optimisation, the service of Fo Tan Buy&Ship Redemption Centre (franchised) will be suspended from 29 September 2024 onwards. Details are as follows:
- Starting from September 16th (MON), Fo Tan Redemption Centre will be suspended to be an option as a self-pickup location for Single shipment.
- Starting from September 24th (TUE), Fo Tan Redemption Centre will be suspended to be an option as a self-pickup location for Bulk shipment.
- The last date to pick up the parcel will be September 28th (SAT). Any parcels that have not been picked up after September 28th will be returned to the Kwai Fong Marvel Industrial Building Redemption Centre.
Opening Hours of Fo Tan Redemption Centre:
Monday to Saturday 12:30 p.m. – 7:30 p.m. / Closed on Sundays & Public Holidays
If you have selected/will select the above-mentioned redemption centre as a self-pickup location, please beware of the relevant change and pick up your parcel as soon as possible. Overdue parcels will be returned to Kwai Fong Marvel Industrial Building Redemption Centre.
For more information regarding the self-pickup service, please refer to the order ready for pickup email or the section “Buy&Ship Redemption Centres” at the bottom part of “Self-pickup Location”. If you have items that have not been picked up after the last pick up date, please contact us via the live chat on our website to confirm the status of the returned parcel.
We apologise for any inconvenience caused.